- ALL RESIDENCES AND APARTHOTELS :
• Specific conditions related to long stays of 30 nights or more, students, company, group, seminar or congress, event or special rate are stated before the reservation.
• Up to 31 days before arrival, we accept payment by credit card or bank transfer (bank or postal checks are also accepted for the "Sea" and "Mountain" residences).
• From 30 days before arrival :
- only credit cards are accepted
- the total amount of the stay must be paid at the time of booking (except for "City" aparthotels).
• In the case of a non-cancellable, non-refundable rate offer, the total amount of the stay must always be paid at the time of booking.
• Bank and postal cheques are not accepted on site to pay for our services. Cash payments are accompanied by a deposit to be paid on arrival. 500 euro notes are not accepted.
• If you wish to pay the balance by ANCV vacation vouchers, you must inform us at the time of booking (ANCV vacation vouchers must be sent by registered mail. In case of modification or cancellation of the stay, the amount will be kept for a later stay and will be deducted from the new amount to be paid).
- "SEA" AND "MOUNTAIN" RESIDENCES :
• At the time of booking, you must pay a deposit of 30% of the amount of your stay and the total amount of the insurance, if taken out
• The balance must be paid at the latest 30 days before the beginning of the stay. If the balance is not paid within the time limit set and after unsuccessful reminder, the reservation is considered as cancelled and the cancellation conditions defined in the following schedule apply.
• Hotel formula :
Reservations are guaranteed until 6 p.m. on the day of arrival by means of a credit card. In case of arrival after the closing of the reception, the amount of the first night will be taken by us on the day of arrival, the balance will be paid by the client the next day.
• Residential formula :
At the time of booking, you pay a deposit of 30% of the amount of your stay and the total amount of the insurance if taken out. The balance will be paid on the spot at the arrival before the handing-over of the keys with the card used for the reservation.
- STUDENTS AND LONG-TERM GUESTS :
The rental contract contains the specific conditions.