To make sure you are well informed before you come to a residence or a  apartment-hotel Mer & Golf, in this section, you will find our answers to the following questions frequently asked questions.


  • 2. Is it necessary to wear a mask in Mer & Golf Aparthotels

    NO. The wearing of a mask is no longer mandatory since March 14, 2022.
    The French government has decided to abolish this obligation (except in public transport and health institutions) due to the improvement of the sanitary situation.
    However, we remind you that the mask and the distancing remain essential elements in the prevention of COVID.

  • 3. Can the services available in our residences be affected by the health context?

    The services and facilities that we usually provide are available again since March 14, 2022.

    However, in compliance with health recommendations, some of them (breakfast, sauna, steam room  and fitness room) may still be subject to specific organization, in particular :

        > In our La Mongie aparthotels : the sauna, steam room and fitness room are accessible only upon prior reservation (subject to availability)

        > In our Hendaye and Argelès-sur-mer aparthotels : Breakfast is offered, upon reservation, in a "take-away (in the accommodation)" format (whereas it is usually served in a breakfast room in the form of a buffet).

    Do not hesitate to consult the residence of your choice for more information.

  • 4. What will happen in the event of new government announcements related to the health context?

    In the event of new government directives affecting your stay, we will inform you of our new reservation and stay conditions.

    However, you benefit from our "COVID GUARANTEED REFUND" offer 1) (for a next stay in 2022) in case of cancellation of your stay (until the day before your arrival) without charge, for one of the two reasons listed below :
        • 1. Travel restrictions
    (origin or destination: ex : border closure, ban on travel to the vacation destination, "100 km radius" type travel restrictions, national, regional, departmental or communal confinement)
        • 2. Sea & Golf establishment forced to close

    For all other cases, we strongly recommend that you subscribe to our all-cause insurance including the Covid extension :Discover our insurance


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