• Our included services
• Tailor made services

Our included services :

• Residential formula from 7 consecutive nights: sheets included, provision of 1 bath mat per bathroom and/or shower, 2 bath sheets and 2 towels and a maintenance kit during your stay. Additional linen or change and cleaning with supplement.
• Escapade formula from 2 consecutive nights: sheets included provision of 1 bath mat per bathroom and/or shower, 2 bath sheets and 2 towels during and a maintenance kit your stay. Additional linen or change of linen with supplement. Cleaning at the end of your stay (except kitchenette, dishes and bins). A cleaning fee will be charged according to the state of the accommodation after inventory of fixtures.
• Wifi in Basic Access (email and internet access) at the reception, in the lounges and in the accommodation (maximum 3 devices simultaneously)
• Baby kit (ready, subject to availability): 1 folding cot (standard NF EN 716), 1 fitted sheet, 1 high chair. Limited quantities, to be reserved in advance. The baby cot installed in the apartment cannot exceed the maximum occupancy allowed.
• Lending service subject to availability of hairdryer, iron and ironing board, vacuum cleaner
• On-site troubleshooting by a technician as soon as possible
• Bicycle deposit room

Tailor-made services :

In order to make your stay as comfortable as possible and to guarantee you a 100% Zen holiday, we offer you a wide range of services, to be booked online or directly at the reception, including :

• Preferred location (subject to availability): Choose your floor, building, proximity to slope access or 2 units side by side.

• Breakfast: Coffee, tea, bread, butter, pastries, orange juice, ham, cheese... what better way to start the day than with a good breakfast
• Towels (extra or change): Never run out of towels...we provide them for you as an extra.
• Cleaning: Don't worry about anything, not even the final cleaning...we do it for you!
• Covered garage: Don't leave your car sleeping outside, keep it warm, we have a shelter for it.

But also : Pets, Full Access WIFI, Early check-in/Late check-out, Baby kit...

Discover our full range of services

At the aparthotel :

• Unheated outdoor swimming pool with deckchairs and children's paddling pool open from april to november
• Ping-pong room (loan of rackets and balls), loan of board games, billiards (2€ per game, 30€ deposit required) 

• Opening of the Aparthotel

  From 11 February to 12 November 2023 (subject to change)

• Arrivals/Departures

  Weekly stay:

  Arrival from 5 pm and departure before 10 am

  Short-stay up to 6 nights:

  Arrival from 3 pm and departure before 11 am

  In case of arrival outside the opening hours of the reception, please contact the residence before arrival for the handing over of the keys or the access code.

• Reception

  Reception with multilingual staff (French, English & Spanish):

  • Information
  • Mail
  • Message
  • Tourist documentation
  • Ticketing

  Reception opening hours from september to june

  Saturday from 08:00 to 12:00 and from 15:00 to 19:00
  Sunday from 09:00 to 12:00
  From Monday to Friday from 09:00 to 12:00 and from 15:00 to 18:00 (19:00 on Friday)
  Reception is closed on Sunday afternoon and Wednesday all day.

  Reception opening hours in july and august

  Saturday from 08:00 to 13:00 and from 14:00 to 20:00
  On Sundays from 08:00 to 12:00
  Monday to Friday from 08:00 to 12:00 and from 15:00 to 19:00

  Reception is closed on Sunday afternoon and Wednesday all day.

• Booking Conditions

  Accepted payment methods:

  • Cash, Holiday vouchers, Credit card (Visa card, Eurocard / Mastercard)
  • Bank or postal checks are not accepted for payment on site and for any reservation of stay from 30 days of arrival

  Deposit required to pay on the spot:

  • Deposit of 200 € per apartment, to be paid on arrival (by check or credit card) and returnable on the day of departure after inventory.

  Mandatory tourist tax to be paid on site:

  • Adults from 18 years old (free for those under 18 years old): 0,99 € per day and per person (indicative rate in force in 2020)

 
Adresse de la résidence : 84 avenue des mimosas - 64 700 HENDAYE - France.

• By road
  • GPS coordinates 43.37045898798148 LATITUDE - 1.7854607105255127 LONGITUDE
  • Paris (790 km) – Bordeaux (215 km) – Toulouse (330 km)  Weather and route information: 0 892 68 02 64 / 0 826 022 022
  • From Paris: Motorway A10 until Bordeaux, then A63 direction Bayonne, exit number 2 Saint-Jean-de-Luz Sud then direction Hendaye by the cornice.
    The residence is located at the end of the beach, next to the thalassotherapy Center "Relais Thalasso Hendaye" , facing the marina. The entrance to the residence is on 84 Avenue des Mimosas.
• By train
  • HENDAYE TGV station (3.5 km)
  • Information for travelers: 36 35
    Connections by taxi or rental car
• By plane
  • AIRPORT OF BIARRITZ ANGLET BAYONNE (30 km)
    Travel information: +33 (0) 5 59 43 83 83
  • AIRPORT OF FONTARRABIE/SAINT SEBASTIAN (Spain) (8 km)
    Travel information: +34 913 211 000
  • AIROPORT OF BILBAO (Spain)(122 km)
    Travel information: +34 913 211 000
    Connections by taxi or rental car.